Frequently Asked Questions

We offer a wide range of diagnostic tests including blood tests, full body checkups, hormonal panels, and health packages for all age groups.

Yes, we provide convenient home sample collection across India in select cities. Just book online or whatsapp our helpline to schedule your pickup.

Some tests require fasting (like lipid profile or fasting blood sugar). Our team will guide you during booking just message them on whatsapp.

Reports are sent digitally via email, WhatsApp, or can be downloaded directly from our website.

All samples are collected by trained and certified phlebotomists following proper hygiene and safety protocols.

Absolutely. We maintain complete data privacy — your information and reports are encrypted and shared only with you.

Contact our support team immediately. We’ll verify the data and reissue the corrected report if necessary

You can cancel or reschedule easily before the collection slot by contacting our support team or using your booking confirmation link.

In most cities, home collection is free for select tests and packages. In remote areas, a small convenience fee may apply.

Yes, we have comprehensive health packages including diabetes, thyroid, liver, kidney, and heart profiles.

You can reach us via phone, WhatsApp, or email. Visit our Contact Us page for all support details.

You can take a Vitamin Profile, which includes Vitamin B12, Vitamin D, and other essential nutrients. It helps detect deficiencies causing fatigue, weakness, or mood changes.

Hormonal tests help identify imbalances that affect energy, mood, metabolism, and fertility. They include tests for insulin, cortisol, estrogen, testosterone, LH, and FSH.

The PCOD Profile includes hormonal and ultrasound tests to detect Polycystic Ovary Syndrome — a condition that affects hormonal balance and fertility in women.

It’s a preventive health package that checks stress hormones, vitamins, thyroid, sugar, and liver parameters — ideal for those leading a busy lifestyle or with irregular schedules.

Disease prediction profiles analyze multiple biomarkers to identify the risk of developing lifestyle diseases like diabetes, hypertension, and heart problems early — even before symptoms start.

Yes, we offer Allergy Profiles that identify triggers like pollen, dust, or food allergens using blood-based IgE testing.

It’s recommended once a year, or every 6 months if you have chronic conditions like diabetes or thyroid issues.

A full body checkup with CBC, liver, kidney, thyroid, and sugar tests gives the best overview of your overall health.

Yes, all our reports are valid for official and medical purposes as they come from certified labs.

Yes, we offer senior-specific packages focused on bone, kidney, and heart health.