Refund and Cancellation policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a product / lab  services 
that you have purchased through the Platform. Under this policy:
Cancellations will only be considered if the request is made 2 days of placing the order. However,
cancellation requests may not be entertained if the orders have been communicated to such sellers /
merchant(s) listed on the Platform and they have initiated the process of shipping them, or the
product / service  is out for sample collection . 
RANBAXY MEDICAL SERVICES PVT LIMITED does not accept cancellation requests for
courses, etc. However, the refund can be made if the
in case test not being performed at laboratory & partial refund will be provided, please report to our customer service team.

The request would be entertained if informed before sample collection & refund will be processed. . This 
In case you feel that the you have booked wrong test, you can ask for refund or change your test.
you must bring it to the notice of our customer service within 1 days of booking for lab test. The
customer service team after looking into your complaint will take an appropriate decision.
In case of complaints regarding the services  t
In case of any refunds approved by RANBAXY MEDICAL SERVICES PVT LIMITED, it will
take 5 days for the refund to be processed to you.